Effective Date: 2025 – july – 07

Welcome to UniverStore. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website [www.universtore.com].

1. Who We Are

UniverStore (“we”, “us”, or “our”) is an online retail platform offering worldwide shipping of curated products. We are the Data Controller for your personal information.

2. What Personal Data We Collect

When you interact with our site, we may collect the following information:

  • Identity Data: Name, username, date of birth.
  • Contact Data: Billing address, shipping address, email address, phone number.
  • Payment Data: Payment card details (processed securely through third-party payment processors).
  • Technical Data: IP address, browser type, time zone, location, cookies, and usage data.
  • Marketing Data: Your preferences for receiving marketing communications from us.

3. How We Collect Your Data

We collect data when you:

  • Place an order.
  • Create an account.
  • Subscribe to our newsletter.
  • Contact us for support.
  • Browse our website (cookies & similar technologies).

4. Why We Use Your Data

We process your personal data to:

  • Fulfill your orders.
  • Manage your account.
  • Communicate with you.
  • Provide customer support.
  • Improve our website and services.
  • Comply with legal obligations.
  • Send marketing emails if you have consented.

5. Legal Basis for Processing (GDPR)

We process your data only when we have a legal basis to do so, including:

  • Contract: To fulfill our contract with you (e.g., to process and deliver your order).
  • Consent: When you give us clear consent (e.g., subscribing to our newsletter).
  • Legal Obligation: To comply with EU laws.
  • Legitimate Interest: To improve our services, prevent fraud, and grow our business.

6. Sharing Your Data

We may share your data with:

  • Trusted service providers: Payment processors, shipping companies, and IT service providers.
  • Legal authorities: If required by law or to protect our rights.

We will never sell your data.

7. International Data Transfers

Your information may be transferred outside the EU (for example, to our trusted suppliers or service providers). When we do so, we ensure appropriate safeguards are in place to protect your data, in line with GDPR requirements.

8. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Correct or update your data.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise these rights, please contact us at Info@universtore.eu.

10. Cookies

Our website uses cookies to improve your experience. You can control cookies through your browser settings. For more details, please see our [Cookie Policy].

11. How We Protect Your Data

We use industry-standard security measures (SSL encryption, secure servers, limited access) to keep your information safe.

12. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page with the effective date.

13. Contact Us

If you have questions or requests about this Privacy Policy or your personal data, please contact:

Email: Info@universtore.eu

Block "faq-accordian" not found